Technical Support General

In-depth troubleshooting steps are available at: https://support.google.com/chrome/answer/6138475?co=GENIE.Platform%3DDesktop&hl=en.

Enable flash: https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html

You can reset Edge in Settings>Apps>Apps and Feature, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

Troubleshooting steps can be viewed at: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues.

1. Safari > Preferences > Security > Internet Plug-ins
   • Make sure that “Allow Plug-ins is enabled.
2. Safari > Preferences > Extensions
   • Uncheck boxes beside all extensions and test.
   • Enable extensions one by one and test. ( Commonly caused by ad-blocking plugins)

To uninstall an extension, select it and click the “Uninstall” button.